Tactical Link's order processing and order fulfillment/shipping procedures are largely automated and begin immediately after an order is placed. For this reason alone it is unlikely that we will receive your message, locate your order (with the size of our shipping queue and order volume this task is not always possible), pull it out of order fulfillment, and modify your order before it is shipped. Furthermore, and more importantly, in an attempt to increase fraud prevention (for you and for us) we ship only to the confirmed billing address as verified by your credit / debit card issuer when submitting your order. While there can be several legitimate reasons to ship to an alternative address, this practice is shunned by credit card companies and is often the tell-tale indicator of fraud and is also the first thing credit card companies look at in chargebacks. We are not interested in setting ourselves up for fraud and, whether or not you noticed, we have posted on this website in several locations, including the final checkout page, that we ship only to the confirmed billing address as verified by your credit / debit card issuer.
Occasional exceptions to this policy may be granted, but must be worked out before the order is placed. Please use the Contact Us Portal
to request such a shipping address exception. Please be advised that your order history (or lack thereof) is one of the most important factors affecting our decision to deviate from our normal practice. In other words, if you do not have an order history with us, your request for a shipping address exception will likely be denied with your initial order.
Law enforcement and military agencies are typically exempt from this policy. For details on address verification, please see the applicable section(s) on our Terms and Conditions